After PM Modi shows concern, TRAI proposes compensation for poor service

New Delhi, Sept. 4 (ANI): Telecom Regulatory Authority of India (TRAI) proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.

Telecom regulator today released a statement, saying that any call which gets dropped within five seconds would not be charged, and in case a call gets dropped any time after five seconds, the last pulse of the call should not be included for the purpose of charging.

Talking to reporters TRAI Chairman R S Sharma, said that call drops is a problem faced by consumers so they should be directly compensated.

Telecom regulator also floated a consultation paper seeking public view on the proposal.

TRAI came out with the paper more than a week after Prime Minister Narendra Modi expressed concerns on call drop problem being faced by consumers across the nation. (ANI)

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