Competition brings out best in Uber and taxi industry

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Toronto, January 22 (CINEWS): Even wheelchair users, once a neglected lot are getting better services from both Uber and the taxi industry. This is a consequence of competition hotting up. Historically, wheelchair users have had few transportation options in this city. But with the launch of UberWAV, Uber’s wheelchair accessible ride service, and 550 new accessible taxis on Toronto streets, things are changing.
Service which used to take longer is now easier to come by for people with disabilities. The wait used to be excruciating, but now, every dollar counts and both entities are competing for every single ride. With UberWAV, it might take 15 minutes. And taxi fleets can get you a car in 20 to 30 minutes.
In the past wheelchair users were charged as much as a $30 flat fee by cars contracted by taxi companies regardless of the distance, wheelchair users were spending more than $30 each ride. That turned out to be illegal under the Taxicab Bill of Rights, which states. Under the law, passengers cannot be charged extra because of a disability or for a mobility device but the problem persisted, until only recently.Surprisingly, UberWAV is able to exist because Uber partnered with Dignity Transportation, one of those services that used to charge the $30 flat rate. But now that is a cheaper service through UberWAV.
City staff are currently reviewing Toronto’s ground transportation policy.
The city has been reviewing the issue of accessible taxis since 2011. In 2014, council decided that the Toronto Taxicab License or TTL would eventually cover 100 per cent of cabs, meaning these would accessible.
The goal was to get six per cent of cabs onto this license by April, 2015. But the city exceeded this goal and had 10 per cent — or 451 vehicles — of all cabs accessible by that date.

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