Indian call centre targeting Canadians raided

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Once again, a call centre that had dozens of employees attempting often successfully to dupe Canadians into handing over money has been busted. The scamsters operating this lucrative operation ran it via various types of phone scams.

Delhi police have shut it down and arrested 32 people.

This “swanky international scam call centre” targeted Canadian citizens.
By Sunday, more than 30 people were arrested, with 55 computers and 35 phones being seized in the search. Police also took flow charts from the call centre, which served as scripts for employees to better scam customers.

According to reports, the police arrived while “several” scam calls were still in progress, with computers containing multiple Canadian phone numbers on their screen. Three supervisors were also on scene.

The supervisors confessed that they were engaged in calling Canadians and impersonated themselves as genuine authorities.

Police say suspects are mostly in their late teens and early 20s, though some are closer to 40.

Four men who are believed to own the call centre were not present at the time of police arrests. Somehow the masterminds are never on the scene and are always absconding until the story blows over.

Delhi police also mentioned that they were aware of a Canadian who was scammed out of nearly $14,000 by the now-defunct call centre.

They detailed the scam, saying that victims are typically greeted on the line by a man falsely claiming to be calling from Service Canada. They then claim that the victim is under threat of some type of identity fraud, or that suspicious activity had been detected under the victim’s SIN number.

Victims are then pressured to call back, and eventually, are made to pay hefty fees and payments in order to “settle the matter.”

Payments were typically made in prepaid credit cards, gift cards, or cryptocurrencies such as bitcoin. Police also discovered software that could receive bitcoin payments.

Police say the SIN scam is one that’s new to the scene, and that potential victims should instead seek to settle all potential fraud cases with local courthouses or RCMP, rather than unverified Service Canada calls.

Police also remind the public not to put too much faith in caller IDs or displays, as scammers typically use programs to create false names while calling potential victims. This also allows the scammers to make their calls appear as though they’re being made in Canada. -CINEWS

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