A series of incidents have recently been reported involving door-to-door salespeople offering savings on hot water heaters and furnaces. In most of the reported cases, trusting homeowners have allowed the salespeople into their homes to look at their furnaces and hot water heaters. Following the brief inspection, homeowners are asked to sit down and discuss their monthly utility bills. The salespeople made requests to see copies of utility bills and when homeowners felt uncomfortable and denied the requests, the salespeople became verbally aggressive. No one was injured as a result of these incidents.
Citizens should be cautious of anyone at their door requesting to come inside your home. Before listening to a sales pitch, consider the following:
- Ask for photo identification and get the name of the person and the business
- Never share personal information (for example, an electricity or gas bill)
- If you ask a salesperson to leave, they must leave right away. If you feel unsafe, call police
- Look at the company name on the salesperson’s business card and promotional material and see if it matches the company name on the proposed contract
- Do not rely on a salesperson’s opinion that your water heater is unsafe or should be replaced
- Local utility companies, municipalities, government agencies or regulatory organizations don’t send salespeople door-to-door
- You do not have to sign a contract at any time
For more information on door-to-door salespeople and contracts visit: http://www.ontario.ca/
Police rely on information from citizens to help keep our communities safe. If you see suspicious activity in your neighbourhood, contact police. We will respond to these calls and investigate.
Anyone with information is asked to contact the York Regional Police Major Fraud Unit at 1-866-876-5423, ext. 6612, or call Crime Stoppers at 1-800-222-tips, or leave an anonymous tip online at www.1800222tips.com or text your tip to CRIMES (274637) starting with the word YORK. – CINEWS