Uber launches ‘Driver Profile’ to gain rider’s trust

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New Delhi, July 25 (IANS) In a bid to bridge the trust deficit berween a rider and driver, cab-hailing app Uber on Tuesday announced a new ‘Driver Profile’ feature to detail who the man behind the wheel is.

“At Uber, we are introducing a way for riders to know their driver partners better. We believe it will have a positive impact on furthering trust between riders and driver partners,” said Apurva Dalal, Head of Engineering, Uber India, in a statement.

Meanwhile, driver partners can customise their profile by adding personal information like the languages they speak, hometown, city recommendation and even a fun fact about themselves.

Riders, on the other hand, can now learn more about the person behind the wheel by tapping on the photo.

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There have been some incidents in the past where riders have reported bad experiences with drivers.



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