Air Transat is suspending all flights from Toronto for the winter season.
Citing “continuing challenges the travel industry is facing” for the suspension of service, the airline said the stoppage will be from January 28 through April 30, 2021.
“Continued travel restrictions and the numerous measures imposed by the federal government, including the requirement to present a negative COVID-19 test and to quarantine upon return to Canada, have had a significant impact on our bookings. We must, therefore, revise our winter flight schedule, as we have been doing since the beginning of the pandemic, based on the evolution of the situation and demand,” Air Transat said in a press release to travel agencies.
“We will continue to operate flights from Montreal to a total of six international destinations: Cancun (Mexico), Holguin (Cuba), Port-au-Prince (Haiti), Punta Cana and Puerto Plata (Dominican Republic), and Paris (France). However, we are suspending all flights out of Toronto for the remainder of the winter season.”
The airline says that affected passengers will receive a refund for the amount paid, in the original method of payment. Customers and travel agents don’t need to contact Air Transat to request this refund, as their files will automatically be adjusted.
The airline also reassured passengers whose flights are affected by the revised flight schedule and who are currently abroad that they “will automatically be rebooked on another Air Transat flight back home, and their new travel itinerary will be sent to them as soon as possible”.