Don’t harass our employees, Peel CAO urges community 


Janice Baker, Peel’s Chief Administrative Officer is urging the public not to harass the region’s employees.

In a statement Baker stated that there have been increasing incidents of harassment and discrimination, including racial slurs, both in person and over the phone directed to Region of Peel employees who interact directly with the community.  

“The employees subjected to this harassment have been working extraordinary long hours for over a year, despite exhaustion and anxiety. At the very heart of their work is their unrelenting drive to keep the residents of Peel healthy and safe. They too, have lost friends and family members, are juggling children at home and parents who need care, have loved ones out of work, and want this pandemic to end. These are not only public service providers, but also residents of your community. They are your neighbours, your family members and your friends. Many of them have built their entire careers by putting the public’s best interests at heart, and they deserve, like everyone, to carry out their jobs in an environment free from harassment and bullying,” Baker said.   

While acknowledging everyone is feeling the pressures of COVID-19, Baked said the region’s customer-facing employees should not have to bear the brunt of it.

Anyone who disagrees with the Region’s policies, or the way service is delivered is being urged to provide constructive feedback online at Every comment and suggestion received is reviewed, Peel Region says.



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