Faceless grievance registering scheme improved

The Income Tax Department has further strengthened its Faceless Scheme by extending grievance registering facility to taxpayers without any physical touch points.

The department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.

So a taxpayer may now be required to just mail his/her grievance related tax assessment, levy of penalty or appeals and the tax department would address the same without requiring taxpayer to be physically present for the work.

“In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme,” the I-T department said on a tweet.

The department said that grievances can be furnished ; for Faceless assessments at samadhan.faceless.assessment@incometax.gov.in; for Faceless penalty at samadhan.faceless.penalty@incometax.gov.in; and for Faceless Appeals at samadhan.faceless.appeal@incometax.gov.in.

–IANS

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