A new warehouse management system is responsible for many bare shelves at LCBO stores across Ontario.
The Liquor Control Board of Ontario said technology updates at its Durham Retail Service Centre in mid-June caused some interruption in service and led to poor stock in a number of stores. It stressed that there were no supply shortages but acknowledged that deliveries were moving at a slower pace than usual.
The delays have prompted some outlets to post signs advising customers to ask for alternative recommendations to the missing products.
The president of the Ontario Public Service Employees Union, which represents LCBO workers, said his union has met with the agency about the issue.
Employees are meanwhile working hard to resolve the issue and move product out to stores and fill shelves.
Some customers have taken to social media to post pictures of empty LCBO shelves, saying they’re upset about the delivery delays and lack of supply.
The president of the Ontario Restaurant Hotel Motel Association said Wednesday that he’s been in touch with the LCBO on behalf of his members, some of whom are being affected by the distribution delays.
Many restaurants are worried that not having supplies in time could make a huge difference in their business projections given that the patio season is underway, and demand is up. -CINEWS