New Delhi, April 9 (IANS) The Ministry of Housing and Urban Affairs has launched a revised version of the existing ‘Swachhata-MoHUA’ application to handle queries specific to coronavirus outbreak.
The application serves as an effective digital tool enabling citizens to play an active role in the cleanliness of their cities and increase accountability on the part of Urban Local Bodies (ULBs), a ministry statement said.
The revised version of the application takes leverage of a huge user base – over 1.7 crore users – to support citizens during this coronavirus pandemic.
“The addition of these new categories has no impact on the existing categories of the App and citizens may continue to post their grievances in either of the categories,” the statement added.
It was launched during a video conference which was held with all states and Union Territories, under the chairmanship of Housing and Urban Affairs Secretary Durga Shanker Mishra.
“We are collectively working to ensure the safety and well-being of citizens during the Covid-19 crisis. To provide further support to states, UTs and cities in this respect, MoHUA has introduced nine additional categories of complaints specific to Covid-19 on the app to make it more responsive to the needs of the present times,” he said.