Toronto City Hall and civic centres to reopen from August 9

Mayor John Tory announced on Wednesday that Toronto will begin the safe and gradual re-opening of City buildings to visitors with the phased reopening of select in-person counter services at City Hall and civic centres on Monday, August 9. Digital services which have proven convenient to many Torontonians will continue.

“This is a great step in the right direction and shows that our efforts, and the efforts of all Torontonians, have helped us get to the point where we are able to re-open the doors of our City buildings to the public,” Tory said. “It is also a great step forward for the downtown core and many areas across our city, the local economy, and local businesses and I encourage other businesses to work towards doing the same, in a safe and responsible way.”

On August 9, City Hall, North York Civic Centre, Scarborough Civic Centre, Etobicoke Civic Centre, York Civic Centre and East York Civic Centre will be open for a limited number of in-person counter services only, city officials said in a media statement. The Metro Hall Early Learning & Child Care Centre and Employment and Social Services offices will continue operation at Metro Hall.

Some counter services returning include payments for tax and utilities, construction permits and tree permit applications. In-person services, such as marriage licences, and zoning inquiries for the Toronto and East York district, will require booking an appointment while others will operate on a first-come, first-serve basis. Details about counter services can be found at

Toronto’s City Hall and civic centres, along with most counter services, were closed to the public on March 14, 2020.

Mayor Tory also confirmed that the city will close five of its nine mass vaccination clinics (Carmine Stefano Community Centre, Malvern Community Recreation Centre, Mitchell Field Arena, North Toronto Memorial Community Centre, Toronto Congress Centre) at the end of the day on August 22 and redeploy 700 staff.

With demand continuing to slow down at some of the city’s mass vaccination clinics, the city now plans to shift even more resources into local outreach.

The four mass immunization clinics at Cloverdale Mall, the Hangar, the Metro Toronto Convention Centre and the Scarborough Town Centre will continue to operate until further notice, according to the city.




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