Toronto unveils program to transport vulnerable residents and seniors for vaccinations

Toronto has announced a multi-faceted Vaccine Equity Transportation Plan to help vulnerable residents and seniors travel to COVID-19 vaccine clinics.

This program is for those who have limited transportation options or who cannot afford transportation to vaccination appointments, the City said. 

Starting March 29, the City is piloting transportation options for seniors aged 75 years old and over by extending service hours for assisted ride services provided by community organizations.

The City has already been working with multiple partners to plan and deliver this program, including Toronto Ride, iRide, Scarborough Ride, Ontario Health Partners, Uber Canada and the TTC, to help transport vulnerable residents to and from appointments for COVID-19 vaccinations.

These ride programs deliver their service through a collaborative network of City and Ministry of Health funded Community Support Agencies. This program is available now for limited appointments, but will continue to be expanded over the coming weeks as additional resources and capacity become available. 


To book a ride contact: 

  •       Toronto Ride, or call 416-481-5250
  •       iRide, or call 1-844-474-3301
  •       Scarborough Ride,–transportation–hemodialysis.html or call 416 736-9372


Uber Canada has confirmed a donation of $150,000 in the form of voucher codes for individual rides. Starting April 6, these vouchers will be distributed to a network of partner community organizations.

The TTC is also working with the City to distribute 15,000 TTC ride vouchers through a network of partner community agencies across Toronto to provide to people who cannot afford transit fare, with no-cost rides to and from vaccination sites starting in April. The TTC is also finalizing plans for shuttle bus service from Finch station to the City-run clinic at Mitchell Field Arena starting on March 29 for the clinic opening. The shuttle buses will run every 30 minutes for an initial three-week trial period.

People who receive social assistance may be eligible for medical transportation funds to help cover costs of travel to receive their COVID-19 vaccination. Social assistance recipients should contact their caseworker to access transportation funds they may be eligible for.

Donations can be made to sponsor a ride to a vaccine clinic for Toronto’s most vulnerable residents through Toronto’s donation portal, DonateTO




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